Tag Archives: podcast

Education, IRS, Tips

How I Stay Sane During Busy Season (Mostly… Arguably… Okay, Just Don’t Ask My Husband About It)

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Tax season—that special time of year when caffeine consumption triples, restful sleep becomes a scavenger hunt, and your spouse and friends begin to question your sanity. If you’re deep in the trenches of tax filings, bookkeeping clean-ups, and client questions that could’ve-been-Google-searches, you know the struggle is real. But after 23 years, I feel like I’m finally finding my groove… and because I don’t want it to take you as long to figure out as it did me, I’m sharing tips and tricks that have been successful, and maybe this vision for the future will make today’s load a little lighter.

Tap Technology to Do More with Less

I’ll start with the lifesaver of modern accounting: technology. Yes, I recognize that it’s also the bane of our existence when “Mercury’s retrograde” (or whatever we want to blame for it), but as my software-developer-husband likes to remind me, that’s because I’ve built my life around my tech stack—and vice versa, have built it around my life. It’s what facilitates the lifestyle I’ve chosen for myself: a fully-remote CPA firm that allows me to live in Mexico during tax season and travel during conference season, while making an important difference in the lives of small business owners back home in Chicago.

For me, that means making sure my tech is portable, accessible by my whole team, easy for my clients to use, secure, and reliable.

QuickBooks Online has been my trusty sidekick on this journey for years. And I was such a hater when it was first released! I still laugh when I think about how negative I was about it; because at the time, it was a real frustration that it didn’t behave like or do what the Desktop version could. Thankfully those days are far behind us now. For the type of work we do, QBO has far surpassed its older cousin – it helps automate the tedious, repetitive tasks that used to eat up my team’s capacity (especially when combined with RightTool, my favorite QBO-loving Chrome extension). We lean hard into creating bank rules, automating recurring transactions and payments, and using third-party syncs with Point of Sale and Project Management systems. And because there’s functionality for ProAdvisors that allows us to easily review and recategorize (check out my MSN article on our favorites), it means I can feel confident about the quality of the end result… before it goes onto my clients’ tax returns.

A few QBO life-savers I wish I’d had in the Desktop Days: the audit log makes short work of the tedious task of figuring out why last year’s retained earnings might have changed (and who was responsible); the reconciliation review allows a junior accountant to make sure all accounts are reconciled before we start our review; and the “transactions without payees” report helps us make sure we don’t miss any 1099 vendors. As a firm runner, I also love that I can assign different team members to individual clients, and that I can control their level of access – this came in very handy recently when I had to have a contractor jump in mid-season due to multiple team members having personal setbacks. As I recently noted on LinkedIn, managing team capacity is hard enough without having technology get in the way.

I also rely on apps that help me make the most of our time outside of tax season. In my webinars on 1099 best practices, I illustrate that an hour during tax season is about 4 or 5 times as precious as one during the rest of the year. So the more I can do in the off-season, the less my team and I have to cram into the space right before deadlines. A great example is Keeper – we use them to create a year-round 1099 workflow, where we review for vendors and request W-9s as part of the month-end close. It also helps with practice management and client communication, as we’ve standardized our annual process and language for collecting information from clients, and I have transparency into where my team is getting stuck in closing out the books and handing them off to the tax team.

And lastly, I couldn’t do tax season without Ace Cloud Hosting. Talk about a sanity-saver. They simplify the setup and maintenance of cloud-hosted tax software while still giving us enough administrative control to implement changes when we need them. We used to live in fear of our server going down just before a deadline; in the case of a significant software problem, now we have a whole team to assist in rolling back and restoring any data. I can honestly say that I sleep better at night than I did before working with them.

These tools don’t just save time—they support my mental health. Automating the little things and not worrying about the big ones means I can focus on higher-value work (or take a five-minute dance break between Zoom meetings… see my next point).

Remember That Work-Life Balance Is a Thing (Really!)

Busy season has a way of making you forget that life exists outside of work—but here’s a secret: it’s okay to take a break. Seriously. In fact, it’s not only okay, it’s essential. And my clients will survive if I step away for a meal that doesn’t involve eating over the keyboard. My brain functions better when it’s not running on fumes, and my work is actually better and more efficient when I prioritize rest.

My husband and I have a tradition: every night we have what we call “sunset wine”. We climb a ladder to the roof and watch the sunset over an adult beverage. The birds are busy going back to their roosts, the sky changes colors, and my old friends the winter constellations start to draw their pictures up above. I picked this tradition during the pandemic, when I realized that I could not be relied upon to take a break. There was always another email that needed to be sent, another article to write, another emergency to address. But the sun doesn’t wait for “just one last thing”… it’s gonna set when it sets, and I have a date to keep. By creating an external trigger for my breaks, I was able to truly disconnect and decompress. And discovered in doing so that when I went back to work later that evening, I felt renewed focus.

It’s a similar phenomenon to when I started dancing, 12 years ago. I felt like I didn’t have enough time for physical exercise, because I was always so busy. But going to rehearsal three times a week only took about five hours—and it turns out the exercise led to higher-quality sleep, so that I went from needing nine hours per night to only seven-and-a-half. Net weekly gain: over five hours.

I use an accountability app to remind me to exercise, where my best friend can see that I’ve checked in each day, even if it’s just a quick stretch, breathing exercise, or a kitchen dance party while I’m making dinner. And once-a-week, a friend sets up a zoom session for one of our dance troupes, the Fabulous Ladies of Fitness. (In case you’d like to follow along at home, here I am at Chicago SummerDance leading 400 enthusiastic participants in a rousing routine to Laura Branigan’s Gloria.)

Lean on Your Professional Community

Accounting might be a numbers game, but I believe that it’s primarily about personal relationships. And especially during busy season, your community can be a lifeline. Whether it’s a QuickBooks ProAdvisor Facebook group, a local networking event, or a paid community like Bookkeeping Buds (I’ve been a participant for almost a decade) or my ‘Ask a CPA’ membership – having a place to vent, ask questions, and share wins is invaluable.

I can’t count the number of times a fellow ProAdvisor has shared a shortcut or app that’s saved me hours. And when things get overwhelming, just knowing that others are in the same boat is deeply comforting. It’s one of the main themes of my favorite conference, Bridging the Gap; last year I presented a panel there on “Vulnerability as a Strength,” about the importance of taking off our masks and sharing our challenges with each other; it absolutely builds trust and diffuses the isolation we often feel when times are hard. (Bonus tip: Last year’s BTG also reminded me how effective expressing gratitude and helping others can be in building resilience and improving mental health. Having a rough day? Lift someone else up who’s feeling low. Now two people feel better. This is one reason BTG’s Randy Crabtree and I both volunteer during tax season to assist AICPA as scholarship judges.)

I’m also a dedicated attendee of the bi-weekly AICPA Town Hall. Not only can I count on Lisa Simpson to offer the latest technical guidance, but I also get some “me time” that clients and team members simply aren’t allowed to interrupt. (Meeting hosts Lisa and Erik in-person and getting my moment on-stage with them at DPCA was a dream come true.)

Whether it’s the Town Hall, Unofficial QuickBooks Podcast, or The Accounting Podcast (honestly, whatever your favorite flavor of continuing education is), you can stack keeping up on industry guidance with community… and maybe even exercise (I love listening while I’m in the pool and I know many folks consume podcasts while on a walk). An easy three-fer.

So, don’t go it alone—tap into your community. It’s like group therapy… but with more bank feeds and spreadsheets.

Keep Perspective (And a Sense of Humor)

When a client “forgets” to mention a major business merger or a team member has to suddenly take a leave of absence, I sometimes let exasperation take over and decide I’m going to burn the whole thing to the ground. But laughter truly is the best stress relief—I’ve enjoyed quite a few accounting memes among WhatsApp groups and on LinkedIn that sometimes are just the ticket.

And of course:

Busy season is tough, but it’s temporary. And with the right tools, support, and mindset, we can get through it—and make a plan for each season to be better than the last.

Now, if you’ll excuse me, I have a well-earned dance break to take.

Note! As my readers know, I am downright fanatical about transparency and full disclosure (often to my detriment, as you may have noticed that I have a wildly popular award-winning blog that is non-monetized). Though this particular post is a paid partnership with Intuit, I want you to know that a) I wanted to write an article on managing tax season stress anyway, but couldn’t find the time; getting paid allowed me the break from client work I needed to make it happen; and b) they didn’t delete a single thing when I presented it. In fact, they have been totally cool with all my Intuit-bashing since the first article I wrote for them… which impressed me quite a bit, to be honest. That’s four times now — I might just keep this win-win-win up.

Education, Site News, Tips

The Dancing Accountant on Canopy’s “Practice Success Podcast”

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It always feels a bit surreal to watch yourself being interviewed, but KC Brothers and Gaynor Hardy (Meilke) did such an incredible job with this piece — which Canopy recently released in their “Practice Success Podcast” — that I actually found myself revisiting some important points I hadn’t thought about in a while.

It’s not fluff! They asked real questions about issues affecting our industry: we delved into branding your passions, company culture and how we strive to make our firm more human, what that has to do with artificial intelligence — AND the attention we need to give language and training in a world where AI is an integral part of our worklife.

Three Main Themes, as outlined by the producers: 

  1. Integrating passions and work: The importance of integrating passion and personal interests into professional work, as seen through Nancy McClelland’s incorporation of dancing into her accounting career.
  2. Creating your own brand: Creating a unique brand and identity in the accounting industry, exemplified by The Dancing Accountant firm helps to build relationships with clients and leave a memorable impression.
  3. Benefits & Challenges of AI: The benefits and challenges of incorporating AI and automation in accounting ensure a balance between technological advancements and human skills. This includes improving efficiency and the need for ongoing evaluation and training within a firm. 

And I’m going to add that we talked a lot about company culture and work-life balance as well. We fit a lot into 20 minutes.

It was a great conversation and I hope these themes resonate with you and add value to your day! Find the full episode here, where you can choose your favorite podcast platform: https://ow.ly/vwYQ50QrRRf.

Side note: I don’t think of myself as a “name dropper” — but I do love to share props with the people and tools that make a difference in my life. To that end, this episode (recorded at Joe Woodard & Heather Satterley‘s Scaling New Heights conference) is chock-full of mentors and colleagues such as John Garrett, Misty Megia, Douglas Sleeter, Hector Garcia CPA & Mark Corum‘s RightTool, Blake Oliver, CPA and Questian Telka, EA. If this podcast introduces you to any of these fabulous mentors and colleagues, then I’ll consider it a major win. You can thank me later.

Cooperatives, Education, Site News, Tips

Nancy McClelland Featured on Accounting Insiders Podcast

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Check out the podcast on Insightful Accountant’s YouTube channel.

I met the charming and intelligent Christine Gervais earlier this year, having shared an article of hers from Tax Practice News to my LinkedIn feed with my own perspectives. We immediately connected and met via zoom to get to know each other better, compare notes on our practices, and discuss ways in which we might collaborate. (Side note: TPN picked up an important article of mine shortly afterwards due to Christine’s recommendation.)

What an honor that some months later, I was named one of Insightful Accountant’s Top 100 ProAdvisors of the Year and accepted the award at the annual Scaling New Heights conference. I had recommended the jam-packed educational event to Christine, and to my delight, she attended and we met in-person. What neither of us expected was that she ended up being the interviewer in my Top 100 spot with Insightful Accountant, as Tax Practice News is a sister publication.

The question posed was, “if you could start your own practice over again, what would you do differently?” As anyone who has been in the industry — or run their own business — for a while knows, we are constantly making mistakes and learning from them. The goal is not to make the same one twice. So it’s natural to have regrets. But sharing those stories can be immensely helpful to others in the space — whether it’s younger entrepreneurs wondering which next steps to take, or colleagues who feel isolated because they think they’re the only ones who don’t have it all figured out yet.

We had a lovely chat — she’s very easygoing and conversational — and covered the following topics, among others:

  • Hiring your first employee
  • Traits in an ideal team member – intelligence, written skills, ability to learn, detail-oriented, team-player, caring attitude, enthusiasm
  • Interviewing with an eye toward building team culture
  • How teams can collaborate
  • Networking with colleagues
  • Trusting your team and clients to support each other
  • Importance of joining a professional organization and attending conferences
  • Standardizing systems and establishing workflows
  • Teaching accountants and bookkeepers what they need to know to specialize and establish a niche
  • How to find your professional community
  • Identifying and improving processes

I also give a shout-out to a few favorite resources, such as Keeper, AICPA Town Hall series, NATP’s tax education, NSAC and Co-op Professionals Guild, and of course, Bookkeeping Buds.

So check it out! And as always, please give us a like and a comment if you enjoyed it — really does mean so much to us and is very helpful in continuing to reach our audience.

If this or any other posts on the website were useful to you, and your financial situation permits it, please consider contributing to my tip jar. Ths allows me to continue to provide free accounting resources to small businesses who do not have the funds available to hire a CPA.

Education

Conference Alert: The Unique CPA “Bridging The Gap”, Aug 29-30, 2023

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I’ve been a fan of Randy Crabtree’s Unique CPA podcast for a while, and though we’ve run across each other at accounting technology conferences here and there, I had no idea that he was so committed to our industry as to hold an entire in-person event for us! The upcoming “Bridging The Gap” conference will be held right near Chicago’s O’Hare International Airport, and promises two full days of education and networking (plus an optional pre-conference).

Especially exciting is the lineup of sessions by some of my favorite speakers, including Dawn Brolin, Nayo Carter-Gray, David Leary, Kellie Parks, Blake Oliver, John Garrett, Paul Hamann, and Gaynor Hardy-Meilke. (I’m sure the other presenters are delightful as well, but this tried-and-true list is GOLD, in my opinion.) Check out the agenda here.

Randy’s conference has been virtual the past two years, and this is the first time it’s being held in-person. The focus is on bringing a fresh focus to work-life balance and how it relates to making us better professionals and people. The emphasis on physical and mental health truly makes this a unique conference in the accounting world. I think this was the claim that got me to click the sign-up button:

And even better… you can use code BTG23RTDISC for $150 off the In-Person Conference ticket!

Just to be clear — I’m not being paid to promote this conference… any of our regular readers already knows that I’m passionate about education and community. Realizing that there’s yet one more opportunity to find both at this under-promoted conference motivated me to share — to make sure that my colleagues know not to miss it. Register here and join me August 29-30. Leave a note in the comments if you’ll be there and we’ll try to connect!

If this or any other posts on the website were useful to you, and your financial situation permits it, please consider contributing to my tip jar. Ths allows me to continue to provide free accounting resources to small businesses who do not have the funds available to hire a CPA.

Education, Site News, Tips

Happy 21st Birthday To The Dancing Accountant!

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It’s true — our little CPA firm is officially old enough to drink, so let’s raise a glass to the wild ride it’s been. 🥂

To celebrate, we are planning an outdoor community event with the Logan Square Chamber of Commerce in early September — more on that in an upcoming post — but to mark the official date of first hanging out our shingle, we thought it would be fun to share a delightful interview with Mark Goldman, CPA on his podcast, “Where Accountants Go”. This episode was released just three days before our 20th anniversary.

Speaking with Mark was a truly gratifying experience — he was kind, organized, interested, and sincere, and asked great questions. As a sneak preview of a few good ones:

  • How did you end up being interested in Music from an education standpoint, and how did you end up moving towards accounting? 
  • At what point did you decide to further your education with the Masters in Financial Analysis and why that particular major?  Was it difficult to return to school?  
  • How has your practice evolved over the years?  I see you use the DBA The Dancing Accountant.  Was that always the case, or did that come later?  Is it related to a niche, or more about branding?
  • You’ve been listed on the 50 Top Women in Accounting list. Congratulations!  How does that make you feel?  Is it acknowledgement of hard work, even more responsibility, honor…?
  • What does the future look like for you if it goes exactly how you would like it to go?  When you look back on your career & life, what will you want to be able to say you accomplished?
  •  If you could go back in time and give your younger self just one piece of critical advice, what would that be?

We spoke for over half-an-hour and I felt like we could have gone on for days… his conversational style was comfortable and disarming. I enjoyed sharing personal stories, talking about the great folks I’ve studied and worked with, about how hard it was to go back to school while working, how much I love helping small businesses in my neighborhood, how much I hate saying “no”, how a client came up with my business name… and so on. Give it a listen — and raise a glass to our amazing team while you’re at it!

I would love to be remembered as someone who helped keep our communities vibrant by helping small businesses succeed. That’s the whole point of any of this, and my staff is a group of women who feel the same way. Our work really has meaning. ~Nancy McClelland, CPA

If this or any other posts on the website were useful to you, and your financial situation permits it, please consider contributing to my tip jar. Ths allows me to continue to provide free accounting resources to small businesses who do not have the funds available to hire a CPA.

COVID-19 Financial Relief, IRS, Tips

IRS Service Issues – What Is Being Done? How Can You Help?

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On last week’s AICPA Town Hall they discussed the IRS service issues I posted about recently, as well as the advocacy efforts by the newly-formed Tax Professionals United for Taxpayer Relief Coalition — including the AICPA, NATP, and many other organizations. (Check out their recent media briefing here.)

They were effective in getting a bi-partisan group of nearly 200 members of Congress to send a letter to the US Treasury Secretary requesting the IRS implement the following:

  • Halt automated collections from now until at least 90 days after April 18, 2022;
  • Delay the collection process for filers until any active and pending penalty abatement requests have been processed;
  • Streamline the reasonable cause penalty abatement process for taxpayers impacted by the COVID-19 pandemic without the need for written correspondence;
  • Provide targeted tax penalty relief for taxpayers who paid at least 70 percent of the tax due for the 2020 and 2021 tax year; and
  • Expedite processing of amended returns and provide TAS and congressional caseworkers with timely responses.”

Shortly afterwards, the IRS announced they are suspending a small portion of automated notices — which they clarified on February 9 as “notices of unfiled returns and unpaid balances generally, including a final notice of an outstanding balance and intent to levy”.

The IRS identified the suspended letters and notices as:

  • CP80, notice of an unfiled tax return. The IRS sends this when it has credited payments or other credits to the taxpayer’s account but has not received a tax return for the tax period.
  • CP59, unfiled tax return, first notice. The IRS sends this when it has no record of a prior-year return’s having been filed. The Spanish-language version, CP759, is included.
  • CP516, unfiled tax return, second notice. This is a request for information on a delinquent return for which there is no record of filing. The Spanish-language version, CP616, is included.
  • CP518, final notice — return delinquency. The Spanish-language version, CP618, is included.
  • CP501, balance due, first notice. This letter is a reminder of an outstanding balance on the taxpayer’s accounts.
  • CP503, balance due, second notice.
  • CP504 balance due, third and final notice. This also is a notice of intent to levy.
  • 2802C, withholding compliance letter. This letter notifies taxpayers whom the IRS has identified as having underwithheld taxes from their wages, with instructions on correcting their withholding amount.
  • CP259, business return delinquency. The IRS has no record of a prior-year return’s having been filed. The Spanish-language version, CP959, is included.
  • CP518, final notice of a business return delinquency. The Spanish-language version, CP618, is included.

Per the Journal of Accountancy: “How long the letters and notices will be suspended or at what point the backlog can be considered sufficiently cleared to resume them remains unclear. The news release Feb. 9 said the IRS “will continue to assess the inventory of prior year returns to determine the appropriate time” to start sending them again. And there has been no mention of relieving taxpayers from their obligation to file returns or pay taxes that are the subject of the letters and notices, if those returns and taxes are indeed unfiled and unpaid.”

While this is a welcome step, it falls seriously short of what is needed.

In a recent Op Ed, former National Taxpayer Advocate Nina Olson outlined her suggestions to “fix the IRS”, and the AICPA Journal of Accountancy podcast elaborates on the following four recommendations:

  1. Discontinue automated compliance actions until the IRS is prepared to devote the necessary resources for a timely resolution
  2. Align requests for account holds with the time it takes the IRS to process any penalty abatement requests
  3. Offer a reasonable cause penalty waiver, similar to the procedures of first-time abatement administrative waiver
  4. Provide taxpayers with targeted relief from the underpayment and the late payment penalty for the 2020 and 2021 tax year

The podcast (highly-recommended short listen!) walks through these one-by-one and explains why each is crucial — in a very straightforward manner, providing examples of what kind of struggles real-life taxpayers and their advisors are going through.

A key takeaway: “What we’re trying to do with these recommendations is to lessen the need to reach out to the IRS. In theory, if we’re having to call the IRS less then the IRS will be able to get to people who have other types of problems and get those problems resolved.”

The Washington Post shared an article today highlighting the severity of the IRS backlog and what it means for this tax season.

In testimony before the House Ways and Means Committee on Tuesday, National Taxpayer Advocate Erin Collins noted that as of late December, the IRS had a backlog of 6 million unprocessed individual returns and 2.3 million unprocessed amended individual returns. In addition, more than 2 million Forms 941, Employer’s Quarterly Federal Tax Return, and its amended version remained unprocessed. Many of the latter included claims of the employer retention credit emergency pandemic relief provision.

But all this isn’t enough — they need to hear actual stories from real taxpayers about what you’ve gone through. If you had a challenge with the IRS in the past couple years, and especially if you have an ongoing issue, please contact your Senators and Representatives to tell your personal story. This generally moves them to action, and what we need now is continued and increased pressure on the IRS to make short-term immediate changes that will affect the here-and-now of this tax season.

RESOURCES:
Find your rep: https://www.house.gov/representatives/find-your-representative
Members of Congress Twitter handles: https://twitter.com/i/lists/34179516/members
IRS Social Media: @IRS

If this or any other posts on the website were useful to you, and your financial situation permits it, please consider contributing to my tip jar. Ths allows me to continue to provide free accounting resources to small businesses who do not have the funds available to hire a CPA.